Well, here is my laundry appliance story. Five years and now 3 months ago I purchased a pair of Speed Queen appliances. Their models, for the washer, are TR7, TR5, TR3, and TC5. Dryers follow the same except they start with a D. I purchased the TR5/DR5 with the thought that, like everything I read, they would last 20-25 years. NOPE, my dryer failed at 5 years and 2 months. Now this is partially my fault, not that I broke it but that I did not report it earlier. Occasionally when selecting the setting I wanted with the timer control the dryer would start up, tumble but the heating element did not come on. I just figured I did not turn it far enough, but it turned out not to be the case. After the warranty expired it just stopped working on that setting all together. A call to Speed Queen got me now where, they absolutely refused to help with anything towards a repair. I was told, it is out of warranty, so we recommended you call a repair guy and pay the bill. Five years and two months and nothing! I then asked for a service/schematic for the dryer (I had already provided my model and serial numbers) and the gal did email me one. I wanted to see how it was put together. After looking it over, finding the part number I decided to order it up. But first, I once again provided my model and serial number to Speed Queen to verify I selected the correct part number. NOPE, the gal had sent me the wrong service/schematic, and I needed a different part number which they provided. Just how hard it is to do something right now days.
I guess the good thing, if there is one with all of this, is that the part I needed was a hundred bucks cheaper than the one I selected. The other positive thing, Speed Queen is designed to be serviced with ease. As far as I can tell everything can be serviced from the front, so no need to pull them out from the wall. The part arrived and within 10 minutes it was up and running again. Would I recommend Speed Queen, ask me that in 5 more years.
And by the way, friends have LG laundry equipment, and the dryer is still working after 15 years but last year they just purchased their 3rd LG washer. They like front loaders and apparently LG's front load washers have a life expediency of 7 years.
Bill